Frequently Asked Questions› FYI

Are you a licensed vendor?

Yes we are. As such, 8.5% of every sale is returned to the Sigma Phi Epsilon National Headquarters.

Who owns SigEpic?

SigEpic is owned and operated by Trengine, Inc. which was founded by SigEp brother Gary Darna of the Kentucky Eta chapter at Northern Kentucky University.

Who designs your graphic t-shirts?

While we sometimes commission freelance graphic designers to create designs for our products, for the most part, all of our graphic t-shirts are conceptualized and designed by SigEpic founder Gary Darna.

What is so special about SPEcial Edition products?

Our SPEcial Edition products are produced in very limited quantities, and once they're sold out, are never produced again. The number of units produced for each product is based on the number of years since the founding of Sigma Phi Epsilon in 1901. For example, SPEcial Edition products released in 2012 will be limited to only 111 units for 111 years of SigEp. This allows us to offer unique, collectible SigEp products to our brothers while keeping the assortment of products we sell online new and exciting.

How can I track my order?

When your order is shipped, you will receive an automated shipment notification via email to the email address you registered with. This email will contain a tracking number which you can use at the shipper's web site to track your package. If you have not received this email, check your spam box. If it's not there, your order most likely has not shipped yet.

When will ______________ be restocked?

Based on popular demand, items are periodically restocked. There is no predetermined schedule for when sold out items will be restocked. Basically, if people are asking us to restock the product, and it's not one of our limited SPEcial Edition products, we may or may not restock it. The best way to stay up-to-date with restocks is to follow us on Twitter and 'Like' us on Facebook.

When will ______________ be released?

We plan our releases months in advance. We try to release at least 2 to 3 new products per month. If you have an idea for a product you'd like to see us make, let us know! You can @reply us on Twitter or write to us on Facebook.

Why do you print on American Apparel?

Call us patriotic, but we love our country. Therefore, we are committed to selling only high-quality, American-made products. American Apparel offers a wide array of high-quality blank garments made in America that we use to print our designs. We also enjoy the selection of colors, softness of the garments, and the fit of American Apparel products.

Do you offer bulk discounts?

Yes! Our bulk discounts vary depending on what product you're ordering and how many you need. In general, the more you order, the higher the discount. Visit our "Contact" page to get in touch with us about what products you'd like to order for your chapter.

I have a design. Can you print it for my chapter?

Yes! Whether you have a print-ready design or just a rough idea, we can turn your concept into a printed finished product. Please note, as an officially licensed vendor, all designs are subject to approval by the Sigma Phi Epsilon National Headquarters prior to production. Visit our "Contact" page to get in touch with us so we can start the process for your chapter.

What SigEp chapters have you designed and/or printed apparel for?

California Beta, California Psi, California Sigma, D.C. Delta, Illinois Nu, Kansas Alpha, Kentucky Delta, Kentucky Eta, Massachusetts Alpha, MIT SEC, Nevada Alpha, New Jersey Zeta, Ohio Gamma RLC, Oregon Beta, Pennsylvania Beta Beta, University of Kentucky SEC, Utah Beta, Virginia Pi, Washington Alpha.